Frequently asked questions

Before your physical therapy visit, you will need to fill out and submit a patient intake form, a medical history form, and a consent form. These forms help us understand your health background and ensure safe and effective treatment.

Sessions typically last 45 to 60 minutes, but the duration may vary depending on your treatment plan and specific needs.

We do not accept insurance; however, we offer flexible payment plans and subscription-based options tailored to individual budgets. Our goal is to provide high-quality care without the limitations of insurance, allowing us to customize treatment plans based on your specific needs. We accept various forms of payment, including credit/debit cards, HSA/FSA accounts, and other financing options to ensure accessibility and affordability. If you have any questions about our pricing structure, our team is happy to assist you in finding the best plan for your care.

We treat a wide range of conditions, including sports injuries, acute onset of symptoms, chronic pain, and mobility issues related to aging. Condition(s) not appropriate for telehealth will be indicated on evaluation.

State Jurisdictions include: CA, CO, GA, NJ, NM, WA

To ensure a smooth and effective telehealth session, please take the following steps to set up your space appropriately: 1. Choose a Quiet, Well-Lit Space – Select a private area with minimal background noise and good lighting so we can clearly see and hear you during the session. Natural light or a well-placed lamp can improve visibility. 2. Position Your Device Properly – Use a laptop, tablet, or smartphone with a stable internet connection. Position your device at eye level or slightly above, ensuring that your entire body can be visible when needed for movement assessments. A stable surface or tripod may be helpful. 3. Have Enough Space to Move – Make sure you have a clear, open space to perform exercises. An area approximately 6x6 feet is ideal, allowing room for standing, stretching, and floor exercises if needed. 4. Use Headphones or a Speaker – If possible, use headphones or an external speaker for better audio clarity and to minimize background noise. 5. Wear Appropriate Clothing – Dress in comfortable, flexible clothing that allows for movement and makes it easy to assess the area being treated (e.g., shorts for a knee evaluation or a sleeveless top for a shoulder assessment). 6. Gather Any Equipment – If your session requires resistance bands, a foam roller, or other therapy tools, have them nearby. If you’re unsure what you need, feel free to ask in advance. 7. Test Your Technology – Ensure your camera, microphone, and internet connection are working properly before your appointment. If using a telehealth platform, log in a few minutes early to troubleshoot any technical issues. By following these steps, we can maximize the effectiveness of your virtual visit and keep your treatment on track. If you have any questions or concerns about setting up for your session, feel free to reach out!